How we deliver maintenance and management
Many of the buildings we maintain are buildings we built, fitted out or refurbished. We keep the drawings, the specifications and the product records from the handover, and the teams that did the work know the building. So a planned maintenance programme from us starts from the record of what the building is made of.
We also take on buildings we did not build. The first step is a condition survey, carried out by our own team. The survey becomes the programme: what needs doing now, what can wait, and what it will cost year by year. You decide the scope and the budget; we deliver the works and report against them.
Most of the buildings we look after are in Oxford and across the county, and most are in use. We plan the noisy and disruptive work for the hours and seasons that suit the occupiers: a school's holidays, a shop's quiet mornings, an office's evenings. We tell the people in the building what is happening before it starts.
The group's other services sit inside a maintenance programme when a building needs them: a retrofit when the energy bill or the EPC rating calls for it, render and insulation repairs when the outside walls fail, a fit out when a tenant changes. You see one contractor throughout.
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