Commercial Property Maintenance and Management

Planned maintenance, repairs and property management for commercial buildings, from the group that builds, fits out and maintains them.

Property management and maintenance

Commercial property maintenance in Oxfordshire

Commercial property maintenance from the Lynch Brother Group covers Oxford and Oxfordshire: planned maintenance, repairs and property management for landlords, businesses and institutions. Property management here means looking after the building, not letting it. Our own teams look after offices, colleges, student accommodation and shops, from the buildings we fit out and build to estates we are asked to take on. Tell us what you own or occupy; we will survey it and set out a programme.

What a maintenance programme includes

  • Planned maintenance programmes

    A costed programme from the condition survey: what each part of the building needs, when, and what it will cost, set out over several years so the spend is planned rather than reactive.

  • Fabric repairs

    Repairs to the fabric of the building: roofs, gutters, render, masonry, doors, windows and joinery, by our own teams, with an agreed response for urgent faults.

  • Redecoration cycles

    Internal and external redecoration on a cycle set by the use of each space, so the spend is spread across the years rather than one repaint of the whole building.

  • Compliance and inspections

    The inspections and tests the regulations require, such as fire door and fire alarm checks, emergency lighting tests, electrical testing and water hygiene checks. The duty to have them done stays with the owner or occupier; we schedule them through partners we manage and keep the certificates.

  • Mechanical and electrical servicing

    Heating, ventilation and electrical systems serviced at the intervals the regulations and the industry standard set, through partners we manage, with the certificates kept in the building's records.

  • Lease-end and empty-unit works

    Dilapidations works when a lease ends, and the strip out, repairs and redecoration that make an empty unit ready for the next tenant.

  • Looking after the building

    Inspections, dealing with the tenants about access and works, the maintenance and compliance records, and one contact for everything the building needs, on the owner's behalf.

Planned maintenance, repairs and property management

Planned maintenance

Planned maintenance is the work a building needs before it fails: the roof checked and the gutters cleared before winter, the redecoration done before the finish breaks down, the boilers and air handling serviced before they stop. A programme sets the cycle for each part of the building and the budget for each year. The cost is known before the year starts, and fewer faults arrive as emergencies.

Reactive repairs

Reactive repairs are the work a building needs when something has failed. Our own teams cover the fabric of the building, from roofs and render to joinery and decoration, so one call covers those repairs. For heating, electrical, plumbing and drainage faults we send the specialist we manage and check the work.

Property management

Property management here is looking after the building rather than the tenancy. We inspect the building and keep its records. We plan and deliver its works. We deal with the occupiers about access and disruption, so the owner has one contact and one report. On a let building the programme covers the parts you keep responsibility for, usually the structure, roof, common parts and shared plant. The lease sets which.

How we deliver maintenance and management

Many of the buildings we maintain are buildings we built, fitted out or refurbished. We keep the drawings, the specifications and the product records from the handover, and the teams that did the work know the building. So a planned maintenance programme from us starts from the record of what the building is made of.

We also take on buildings we did not build. The first step is a condition survey, carried out by our own team. The survey becomes the programme: what needs doing now, what can wait, and what it will cost year by year. You decide the scope and the budget; we deliver the works and report against them.

Most of the buildings we look after are in Oxford and across the county, and most are in use. We plan the noisy and disruptive work for the hours and seasons that suit the occupiers: a school's holidays, a shop's quiet mornings, an office's evenings. We tell the people in the building what is happening before it starts.

The group's other services sit inside a maintenance programme when a building needs them: a retrofit when the energy bill or the EPC rating calls for it, render and insulation repairs when the outside walls fail, a fit out when a tenant changes. You see one contractor throughout.

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How a programme runs

From the condition survey to the yearly review

Every programme starts with its own survey. Ask us for yours.

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  1. Survey and condition report

    We survey the building, part by part, and report its condition: what needs doing now, what can wait, and what should be watched. If we built it, we start from the records we hold.

  2. Programme and budget

    A maintenance programme set out over several years, with each part of the building on its cycle and a budget for each year, priced by the people who will carry out the work.

  3. Agree the scope

    You decide what goes into the programme, what is left out, and how emergency, urgent and routine faults are reported and answered. We put the scope, the prices and the response in writing.

  4. Planned works

    We deliver the works in the seasons and hours that suit the building, by our own teams and the specialists we manage. We tell the occupiers in advance and keep the records up to date.

  5. Repairs

    Faults reported to one contact and dealt with by the right team, within the response agreed, with the fix recorded against the building, so the next survey and programme take it into account.

  6. Review and renew

    Each year we walk the building with you, review what was done and what it cost, and reset the programme and the budget for the year ahead.

FAQs

What is planned maintenance?

Planned maintenance, also called planned preventative maintenance or PPM, is the work a building needs on a cycle to stop it failing: roofs and gutters checked, decoration renewed, boilers serviced, fabric repaired before the damage spreads. The opposite is reactive maintenance: the repair after something has failed. The third kind is statutory maintenance: the inspections and tests the regulations require. A planned programme sets out what each part of the building needs and when, with a budget for each year.

What does commercial property maintenance include?

Commercial property maintenance covers the fabric and the systems of a building in use: roofs, gutters and external walls; doors, windows and joinery; internal decoration and floors; plumbing and drainage; heating, ventilation and electrical systems; and the inspections and tests the regulations require of the owner or occupier. Our own building teams do the fabric work, and we manage specialists for the mechanical, electrical and compliance work, on a programme agreed with the owner or occupier.

How much does commercial property maintenance cost?

Commercial property maintenance is priced from the condition survey: each planned item has its own price, and the year's works add up to a budget you approve. Repairs are priced from a schedule of rates, an agreed price list for common repairs, or per job. Property management is an agreed fee. There is no charge for planned work not done. If the survey finds a problem the budget cannot carry, we say so before the programme is signed.

Can you maintain a building you did not build?

Yes. We begin with a condition survey, because we hold no records for a building we did not build. The records you hold, drawings, operation and maintenance manuals, the asbestos register and certificates, are the starting point. The survey tells us what the building is made of, what state it is in and what it needs, and that becomes the programme. From then on each survey, job and record is kept with us, as for a building we built.

How quickly do you respond to a repair?

We agree the response with you at the start: an emergency response for faults that make the building unsafe or stop it working, an urgent response for faults to be fixed within days, and a routine response for the rest. Each has a timescale in writing. Faults are reported to one contact, who sends the right team. Our own teams do the fabric repairs. For mechanical, electrical and plumbing faults we send the specialist we manage and check the work.

What is the difference between property management and property maintenance?

Property maintenance is the work: the repairs, the redecoration, the servicing and the checks. Property management is looking after the building on the owner's behalf: inspecting it, keeping its records, planning and ordering the maintenance, dealing with the occupiers about access, and reporting to the owner. We do both for commercial buildings. We do not let property or collect rent. The tenancy, the rent and the service charge stay where they are today.

Something else on your mind? Ask us directly.

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